TERMS & CONDITIONS

Preceding your first session with FLEXIBLE MINDSET YOGA, you must read these terms and conditions, including the liability waiver. Attending your first session with FLEXIBLE MINDSET YOGA is confirmation that you have read and understood them.

BOOKING:
All bookings and payments are made to Ali James via: flexiblemindset@yahoo.com

CANCELLATIONS:
Please make sure you cancel at least 24 hours before your session, and your appointment will be rescheduled. If for any reason a session must be cancelled, you will be notified, and your payment refunded (if applicable). If there is a ‘no-show’ situation, you will be charged the full cost of an hour’s session.

GENERAL:
FLEXIBLE MINDSET YOGA sessions are open to everyone over the age of 18, apart from pregnant women and minors, as both these groups require specialist continuing professional development training, for which FLEXIBLE MINDSET YOGA is not qualified.

Attendees must wear a form of dress appropriate to the session, such as gym kit or loose, comfortable clothing. Yoga is practised either barefoot or with special ‘grippy’ yoga socks.  Normal socks or trainers are not permitted.  Please either turn off or silence mobile phones!

Although there will be a couple of spare pieces of yoga kit available, it is much nicer (and more hygienic, although kit is disinfected regularly!) to bring your own mat.  Mats start for as little as £15, and available in many stores and online.  Please do make sure that you go for a proper yoga mat - preferably ‘sticky’ - gym and Pilates mats are too thick and slippery.  If you are very inflexible or have joint issues, a set of two yoga blocks would also be useful.  Again, these are very reasonably and start for as little as a couple of pounds.  Please also bring a blanket or beach towel for additional padding and for the end of the practice.  If you want any more guidance and help with yoga kit, please email me!

FLEXIBLE MINDSET YOGA reserves the right to withdraw a session or refuse to take on a client whose conduct is, or may deemed to be in FLEXIBLE MINDSET YOGA ’s reasonable opinion, injurious to the character of the session or threatening in any way, and which amounts to a breach of the Terms and Conditions or where such expulsion is otherwise to be in the interests of the other attendees (where appropriate).

CHANGE OF POLICY:
Changes to terms and conditions, policies & pricing from time to time so please check back regularly.

LIABILITY WAIVER
By participating in sessions with FLEXIBLE MINDSET YOGA, I hereby agree the following:

That I am participating in the yoga sessions offered by FLEXIBLE MINDSET YOGA during which I will receive information and instruction about yoga, physical exercise or health. I recognise that exercise requires physical exertion, which may be strenuous and may cause physical injury, and I am fully aware of the risks and hazards involved.

I understand that it is my responsibility to consult a physician prior to and regarding my participation in the sessions or courses offered at FLEXIBLE MINDSET YOGA if I feel it is appropriate. I represent and warrant that I am physically fit, and I have no medical condition(s), which would prevent my full participation in these yoga sessions, workshops etc, which have not been disclosed in the pre-session questionnaire.

If I am pregnant, I understand that I participate fully at my own risk and that of my unborn child/children. If pregnant, it is up to me to notify the instructor as specialist sessions will be required, which FLEXIBLE MINDSET YOGA does not offer.

In consideration of being permitted to participate in the yoga sessions, health programmes or workshops, I agree to assume full responsibility for any risks, injuries or damages, known or unknown, which I might incur as a result of participating in the programmes offered by my instructor.

In further consideration of being permitted to participate in the sessions and courses offered at FLEXIBLE MINDSET YOGA, I knowingly, voluntarily and expressly waive any claim I may have against my instructor for injury or damages that I may sustain as a result of participating in these programmes.

I understand fully that from time-to-time during sessions the instructor may physically adjust the students form and posture. If I do not want such physical adjustments, I will inform the instructor at the beginning of the first session I attend. I also acknowledge that if I do wish to receive such adjustments, it is my responsibility to inform the instructor when an adjustment has gone as far as I desire at that time.

I agree that FLEXIBLE MINDSET YOGA is in no way responsible for the safekeeping of my personal belongings while I attend session. I understand that sessions may at times be physically challenging and I attend sessions with FLEXIBLE MINDSET YOGA entirely at my own risk. I accept that it is my responsibility to inform my teacher at the start of each and every session I attend at FLEXIBLE MINDSET YOGA of any injury or health condition that I may have, which not been disclosed under the health question section of the booking form, but that my teacher is in no way responsible for any worsening of any condition I may have as a result of attending a session at FLEXIBLE MINDSET YOGA.

I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against FLEXIBLE MINDSET YOGA for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.

I hereby take full and sole responsibility from any liability of loss or damage to personal property associated with yoga sessions or any other events.

I have read the above release and waiver of liability and fully understand its contents. I voluntarily agree to the terms and conditions stated above under my own free will.

PRIVACY POLICY
This privacy notice provides you with details of how your personal data is collected and processed by FLEXIBLE MINDSET YOGA.
 
It is very important that the information held about you is accurate and up-to-date. Please inform FLEXIBLE MINDSET YOGA when your personal information changes or you wish to be removed from the mailing list, by emailing: flexiblemindset@yahoo.com

Privacy Statement
Information held:

  • Enquiries from non-customers – message, name and email address – received via the email address - held for up to a year and used to answer query and follow up.

  • Mailing list – name and email address - populated by people booking sessions on the website and opting in to receive marketing information.

  • Health declarations from clients - name, contact details and health information, used for session management, and held for at least seven years for insurance purposes in a secure environment, in accordance with GDPR regulations.

  • Notes and data collected in sessions - used for session management and held for at least seven years for insurance purposes.

  • Emails – sent from clients and non-clients. Important messages are saved in our filing system, otherwise emails retained for up to two years.

  • Payment data (excluding card information which is not received at any time). Received via accounting and banking systems and saved for at least seven years for accounting and tax obligations.

  • Website cookies set automatically by our software. These are not knowingly accessed or passed to third parties.

Except where required by law, data is not shared with or sold to third parties.

Information held by FLEXIBLE MINDSET YOGA is only accessed by FLEXIBLE MINDSET YOGA, unless there is a need to share core information with other teachers representing FLEXIBLE MINDSET YOGA, if they are covering a session etc.

For queries about Data Protection, please contact flexiblemindset@yahoo.com